If sound is not coming from student device at all (without using earbuds/headphones):
- Check to make sure that the sound is not muted or volume is not turned low.
- Click FN + F1 to mute/unmute
- Click FN + F3 to increase volume
- Click FN + F2 to decrease volume
If sound is working on device UNTIL earbuds/headphones are plugged into the device:
1. Check to make sure that earbuds/headphones are plugged snugly into sound port.
2. Check sound using an alternate set of earbuds/headphones.
3. Check for updates (instructions below)
Instructions on how to check for updates: ***Click image below to enlarge***